BUILT FOR THE DEALERSHIP DAY. AND NIGHT.

Turn interest
into appointments.

The right vehicle. The right information.
A conversation that keeps moving.

ETA Response brings vehicle details and AI-powered text and email together, helping your team turn online inquiries into showroom visits.

Call us: 855-382-3278
Sales & service leadsText + email24/7 response
THE FIRST RESPONSE, REIMAGINED
Corvette displayed as an illustrative dealership vehicle
MORE THAN AN AUTO-REPLY

Start with something
worth responding to.

VEHICLE DETAILS INCLUDED
JD
A new inquiry. A real opportunity.Illustrative customer conversation
SMS
Hi! Can I take a closer look at the Corvette?
Absolutely. I can share the vehicle details and photos. Would you prefer a morning or afternoon visit?
✦ A helpful first reply. A natural next step.
From inquiry
to a conversation.
AUTOMOTIVE FOCUS.
Since 2013.

Built around the moments
that matter to your dealership.

01 Respond02 Engage03 Invite in
HOW IT WORKS

From online inquiry to
showroom appointment.

Send relevant vehicle information, answer questions by text and email, and help buyers take the next step.

  1. Inquiry received

    A buyer reaches out through your website, an OEM website, or another lead source.

  2. Vehicle details sent

    Relevant vehicle information and photos give the buyer a helpful first response.

  3. Conversation begins

    AI-powered text and email help answer questions and keep the buyer engaged.

  4. Move toward a visit

    Help the buyer take the next step toward a test drive or showroom appointment.

TEXT + EMAIL

From the first message to the next visit.

Helpful answers by text. A closer look by email. A natural next step toward your showroom.

A CONVERSATION THAT MOVES FORWARD

Keep the conversation going.

JD
Your dealershipA helpful first response
SMSIllustrative preview
Hi! I’m interested in the GMC Acadia. Can I see the interior?
Of course! I can share photos and vehicle details. Is there a feature you’d like a closer look at?
The third-row seating and cargo space. Could I come by Saturday?
Absolutely. I can pass your questions along to the team. What time on Saturday works for you?
Around 10:30 in the morning would be great.
Thanks! I’ll share your preferred time with the team so they can confirm your visit and help you take a closer look.

THE DETAILS THAT BRING THEM CLOSER

Bring the vehicle into focus.

FromYour dealership
SubjectYour closer look at the GMC Acadia
GMC Acadia front three-quarter view

Hi Alex,

Here’s a closer look at the GMC Acadia. Explore the details that matter to you, then let’s find a time for you to see it in person.

See more of the vehicleInterior photos, third-row seating, and cargo space.
Explore the equipmentFeatures, specifications, and available window sticker details.
Make your visit personalShare your questions so the team knows what to show you.
Schedule a visit

We look forward to helping you. Your dealership team

Illustrative text and email examples. Vehicle details and visit availability depend on dealership setup.

Everything buyers need to take the next step.

Helpful answers. Relevant vehicle details. More ways to keep the conversation moving.

Real answers

Answer vehicle questions with relevant, personalized text and email conversations.

Can I see the interior photos?
10:24 AM
Of course. Is there a feature you’d like a closer look at?
10:25 AM
The seats and cargo space, please.
Absolutely. I can share photos of both.
Type a message…

Your showroom, their inbox

Share vehicle photos and link buyers to full specifications and galleries.

From:
Oakridge Chevrolet
To:
alex.park@example.com
Subject:
Check out these vehicles

Here are a few models that match what you’re looking for.

Red 2026 Chevrolet Silverado2026 Chevrolet SilveradoView details
2026 Chevrolet Equinox with a contrasting white roof2026 Chevrolet EquinoxView details
Red Chevrolet CorvetteChevrolet CorvetteView details

Vehicle history

Help shoppers explore available history reports before their visit.

Blue 2026 Cadillac Escalade viewed from a front three-quarter angle2026 Cadillac EscaladeView available history

Click to buy

Connect interested buyers with your dealership’s online purchase process.

Red Chevrolet Corvette at a golf courseChevrolet CorvetteExplore purchase options

Instant SMS engagement

Start the conversation on the device buyers already use.

Could I visit on Saturday?
11:03 AM
What time works for you?
11:04 AM
Saturday morning would be great.
Would 10:00 or 11:30 AM work better?
Type a message…

Window stickers

Make available equipment, package, and pricing details easy to explore.

Blue 2026 GMC Acadia on a gravel road2026 GMC Acadia
Equipment
Packages
Pricing

Illustrative examples. Features and vehicle information depend on dealership setup and availability.

BUILT FOR AUTOMOTIVE

Supporting dealerships across brands.

FIT INTO YOUR WORKDAY

Your CRM.
Your team.
A faster first hello.

Start with the tools your dealership already uses. Talk with us about your CRM, lead sources, and the right setup for your team.

DriveCentric
VinSolutions
elead
FordDirect
Reynolds & Reynolds
DealerSocket
ProMax
TEKION

Every dealership setup is different.
We’ll confirm compatibility and the connection details with you.

Ask us about connection options for these platforms. Compatibility and features vary by configuration.

FOR GM DEALERSHIPS

Turn vehicle alerts into service conversations.

A timely, helpful response can turn an OnStar OVD alert into a clearer next step for your customer.

Prompt follow-up

Reach out while the alert is relevant.

GM-aligned messaging

Keep communication consistent with your guidelines.

Customer priority

Focus attention on customers with service needs.

A path to a visit

Help arrange the next service appointment.

ONSTAR OVD · SERVICE FOLLOW-UP

A helpful next step

Hi Alex, your vehicle sent a diagnostic alert. We can help arrange a service visit. Would morning or afternoon work better?

10:24 AM

Tomorrow morning works for me.

10:24 AM

Would 9:30 or 11:00 AM be more convenient?

10:27 AM

9:30, please.

10:28 AM
Service visit requestedTomorrow, 9:30 AM

Illustrative conversation. Appointment availability is confirmed by the dealership.

A FEW GOOD QUESTIONS

Let’s make
the next step clear.

Have a question about your dealership?
Talk to the ETA Response team

What does ETA Response do?+

ETA Response provides automated lead responses and AI-powered text and email conversations for dealerships. It can share vehicle information and help move inquiries toward showroom or service appointments.

Will it work with our CRM?+

Share your CRM and lead sources with our team so we can confirm compatibility, setup requirements, and the exact scope of the connection.

Can we see the actual product first?+

Yes. Request a demonstration to see the response experience and discuss how it would fit your dealership. The examples on this page are illustrative; a demo is the place to review your specific workflow.

How much does it cost?+

ETA Response is $499 USD per month. Request a demo to see what’s included and how it fits your dealership.

How do we get started?+

Start with a conversation about your dealership and what you’d like to improve.

  1. Request a demoShare your contact details and the sales or service workflow you’d like to explore.
  2. Review your setupWe’ll discuss your CRM, lead sources, and how ETA Response could fit your team.
  3. Agree on the next stepsWe’ll confirm the setup requirements and launch arrangements with you before moving forward.
YOUR NEXT CONVERSATION STARTS HERE

Give every inquiry
a stronger start.

See what a better first response could look like for your dealership.

Prefer a call? 855-382-3278
AUTOMOTIVE BRANDS

A wide range of dealerships.
One better first response.

Explore the 30 automotive brands represented below.

Logos identify automotive brands and do not imply OEM endorsement or partnership.
SEE IT IN ACTION

See ETA Response in action.

A 20-second product walkthrough. English video.

Follow an inquiry from the first response to planning a dealership visit.
LET’S START A CONVERSATION

Your dealership.
Your next advantage.

Tell us a little about your team. Send your demo request directly to ETA Response, and we’ll be in touch.

All fields are required.

Your request is sent directly to our team. We’ll contact you using the details above.
AUTOMOTIVE FOCUS. SINCE 2013.

About ETA Response

ETA Response provides AI-powered software for dealership lead engagement. Vehicle information, automated responses, and ongoing text and email conversations help dealerships connect with shoppers sooner.

Talk with the team about your sales and service workflows, CRM, and dealership needs.

Contact the team

Privacy policy

Last Updated: April 8, 2026

At ETA Response, we prioritize your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This may include:

  • Contact details: Name, email address, and mobile phone number.
  • Business information: Company name, role, and website.
  • Usage data: Interaction logs with our AI system and messaging history.

2. How We Use Your Information

We use the collected data to:

  • Provide, maintain, and improve our AI response services.
  • Send SMS notifications, alerts, and marketing messages to users who have provided explicit opt-in consent.
  • Process transactions and send related information.
  • Respond to comments and customer service requests.

3. Data Sharing and SMS Consent

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

SMS Consent and Mobile Information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your phone number is strictly used for the communication purposes you have explicitly opted into with ETA Response.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Website visit notifications: We use a temporary browser visit identifier, approximate network location (city, region and country), referring website, browser and device type, and visit time to notify our team about website visits. These notifications do not identify you by name or email and do not use precise GPS location.

When network location is unavailable from our hosting provider, we use IPWHOIS.IO, with GeoJS as a backup, to look up an approximate city, region and country using the network IP address. The IP address is not included in visitor notification emails.

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SMS Messaging Terms and Conditions

Last Updated: January 2026

Please read these SMS Messaging Terms and Conditions carefully before using the ETA Response platform. By opting into our SMS communications, you agree to be bound by these terms.

1. SMS Consent and Information Sharing

The phone numbers obtained through our SMS consent process are strictly for communication purposes related to our services. We do not share, sell, or rent your mobile information with third parties for marketing or promotional purposes.

2. Types of Communications

Upon opting in, you may receive SMS communications from ETA Response only for conversational purposes.

Example: "Hey! Just checking in to see if [Date] at [Time] still works for our quick chat about ETA Response? Looking forward to it! Reply STOP to opt out anytime."

3. Message Frequency

Message frequency varies based on the nature of our engagement with your dealership or account. Generally, you may receive up to 3 SMS messages per week regarding your account status, support tickets, or scheduled meetings.

4. Potential Fees

Message and data rates may apply depending on your mobile service provider's plan. ETA Response is not responsible for any charges incurred from your carrier for sending or receiving SMS messages.

5. Opt-In Method

You may opt in to receive SMS messages from ETA Response Inc. through one of the following methods: By submitting an online form.

6. Opt-Out Procedure

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. Once you opt out, you will receive a confirmation message, and we will cease sending further SMS communications. You may resume receiving messages at any time by replying START.

7. Help and Support

If you require assistance or have questions regarding our SMS program, you may reply with the keyword HELP to any of our messages, or contact us directly through our website at .

8. Standard Messaging Disclosures

Message and data rates may apply. Standard messaging rates are determined by your mobile service provider. For further assistance, you may also reach out to us at 855-382-3278 or visit our privacy policy at .